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Hilton Garden Inn Cali Ciudad Jardin, Cali
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Key details
About the Hotel
Calle 15A 100 21,
Cali,
Colombia,
Valle del Cauca
Hilton Garden Inn Cali Ciudad Jardin is a 4-star hotel featuring a full-service spa and fitness center. It offers accommodations with amenities such as free Wi-Fi and on-site dining, making it suitable for business and leisure travelers alike.
Rooms & Amenities
Guestrooms at Hilton Garden Inn Cali Ciudad Jardin include air conditioning, a minibar, and a flat-screen TV. Private bathrooms feature complimentary toiletries and hair dryers.
Dining & Nearby Options
The hotel houses a restaurant specializing in Colombian Pacific cuisine and offers a buffet breakfast. There are also several nearby dining options including Rodizio D Enero and El Falso Olivo.
Services & Leisure
Hilton Garden Inn Cali Ciudad Jardin provides a business center and offers services such as dry cleaning and currency exchange. Guests can also relax at the outdoor jacuzzi.
Location & Transportation
The hotel is a 3-minute walk from Jardin Plaza Shopping Center and 13 minutes from Holguines Trade Center. Public transport is accessible with multiple bus stops within walking distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Alfonso Bonilla Aragon International (CLO)
19.4
mi
Gerardo Tobar Lopez (BUN)
80.7
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was impressive, featuring a mix of warm dishes and fresh tropical fruits that made every morning good.” view full review
Immaculate Room!
“Our room was spotless and well-appointed, providing a comfortable retreat after a long day of activities.” view full review
Great Meeting Space
“The meeting facilities were perfect for our needs, and the staff swiftly provided additional seating when requested.” view full review
Fast Wi-Fi!
“The Wi-Fi connection was excellent, allowing us to connect multiple devices simultaneously with impressive speed.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Sun terrace
Garden area
Spa & wellness center
Solarium
Sauna
Steam room
Jacuzzi
Massage
Public Bath
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
Show more
Location
Calle 15A 100 21,
Cali,
Colombia,
Valle del Cauca
Map view
Calle 15A 100 21,
Cali,
Colombia,
Valle del Cauca
City landmarks
Parks
Parque Del Ingenio
1.3
mi
Parks
Humedal La Babilla
3700 ft
Peatonal calle 13
Casa Del Virrey
2400 ft
Parks
Parque de la Babilla
3400 ft
Royal Films
2400 ft
Unicentro Cali
3900 ft
Mall
Palmas Mall
2600 ft
Babilla Park
2700 ft
Esculturas en Hierro de Ingenieria Mecanica
2900 ft
Universidad del Valle
2900 ft
Universidad Libre
2900 ft
Origami + Art
3000 ft
el ingenio Park
1.3
mi
Mall
Centro Comercial Holguines Trade Center
3500 ft
Multiplex Unicentro
3500 ft
Night club
La Maldita Primavera
3600 ft
Mall
Ciudadela Comercial Unicentro Cali
3700 ft
Convento Carmelitas Misioneras Aytona
3800 ft
Vías Universidad Del Valle
Herbario CUVC
3900 ft
Parks
Parque La Flora
1.0
mi
University
Solar Decathlon
4400 ft
Church
Iglesia Nuestra Senora de la Virgen Peregrina
1.1
mi
Parroquia Nuestra Senora de la Salud
1.1
mi
Cali
Centro Recreacional El Saman
1.2
mi
Church
Iglesia Santa Maria Reina
1.2
mi
Mall
Centro Comercial Chipichape
1.2
mi
Nearby
Mall
Aventura Plaza
1100 ft
Centro Comercial Aventura Plaza
1200 ft
Jardin Plaza Shopping Center
1900 ft
Homecenter
2000 ft
Restaurants
Kibbes Fusion Restaurante Arabe
800 ft
Carrera 16 2a 55
Sushi Green
1700 ft
Carrera 100 # 5 _ 169 C.C Unicentro Local 504
La Trattorina
1900 ft
Calle 15a 103 47
Salerno
2000 ft
Carrera 98a # 16-200 Centro Comercial Jardin Plaza
Charrua's Parrilla fusion
2000 ft
Calle 18 # 105-75 Ciudad Jardin -
il forno
1800 ft
Carrera 98 16 200 Centro Comercial Jardín Plaza
PorVerte
2000 ft
Calle 15A #103-15
Hamburgueseria Gourmet
2400 ft
Cr 105 No 15 B 45 Local 5- 6
La Hija del Canastero
2400 ft
Ciudad Jardin
Bar-Restaurante Santo Patio Show
2100 ft
Calle 18 # 105 - 52 Ciudad Jardin
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
5.6
Location
8.4
Service
5.8
Dining
7.4
Guest reviews
7.0/10
based on 5 reviews
8.2
8.2/10 based on 671 reviews
Frank
United States of America,
March
2025
6.8/10
I had a varied experience during my stay at Hilton Garden Inn Cali Ciudad Jardin. The location was great, and I particularly enjoyed the delicious breakfast. However, I faced some issues with room cleanliness and maintenance, which was disappointing.
Rooms
5.0
The room I stayed in was not properly prepared. I found dirty floors and a hair ball in the shower, which left me quite dissatisfied.
Service
5.0
While the staff were friendly, they seemed overwhelmed and not fully attentive to guest needs, which affected my experience.
Location
8.0
The hotel is situated in a safe neighborhood, close to great restaurants and two shopping centers, which was definitely a plus.
Dining
7.0
Breakfast was quite nice, and I enjoyed the variety offered. However, the dinner options were just okay—not quite at the Hilton level I expected.
Facilities
5.0
The amenities like room service and airport shuttle were available, but I did have to request items like towels, which should have been there from the start.
Horace
United States of America,
December
2024
7.4/10
My stay at Hilton Garden Inn Cali Ciudad Jardin had its ups and downs. I enjoyed a lovely breakfast, especially with the friendly service from Alexa. However, I found the rooms in need of updates, particularly due to the lack of streaming services and some maintenance issues. While the location is great, I was often disturbed by noise from events and neighbors, which made my experience less relaxing.
Rooms
6.0
The room was clean, but definitely outdated. There were issues like a non-functioning TV and some damaged furniture which detracted from the overall comfort.
Service
6.0
While many staff members, like Alexa, provided excellent service, I encountered some inconsistent customer service at the reception which could use improvement.
Location
8.0
The hotel is situated in a safe neighborhood and is conveniently close to shopping centers and great restaurants, making it easy to explore the area.
Dining
7.0
I really enjoyed dining at Filomena with great service and generous portions, but the breakfast could be hit or miss, so getting there early was key.
Facilities
6.0
The hotel has a decent spa and pool area, though some amenities need updating and the gym could use better equipment for a more comfortable workout.
Conrad
United States of America,
December
2024
7.4/10
My stay at Hilton Garden Inn Cali Ciudad Jardin had its highs and lows. On one hand, the breakfast options were quite good (especially those breakfast eggs!), and I found the location to be safe with shopping conveniently nearby. However, there were issues with room cleanliness and service inconsistency that made my experience less enjoyable.
Rooms
5.0
While the location was appealing, the cleanliness of my room was disappointing. There were dirty floors and a hairball in the shower, which definitely detracted from my overall comfort.
Service
5.0
The staff was friendly, but I encountered some moments of indifference. There were times when the reception seemed unhelpful or dismissive, which affected my perception of their service quality.
Location
8.0
The hotel is situated in a great neighborhood, with easy access to excellent restaurants and shopping centers nearby, making it a convenient place to stay.
Dining
7.0
Breakfast was one of the highlights of my stay. The buffet offered a good variety, and I particularly enjoyed the eggs. However, I felt that the overall dining experience could be enhanced.
Facilities
5.0
The hotel has several amenities, but the noise from events held there can be quite loud due to thin walls. I struggled to get a good night's sleep because of this.
Robert
United States of America,
November
2024
7.0/10
My stay at Hilton Garden Inn Cali Ciudad Jardin was a mix of positives and challenges. The breakfast options were excellent, thanks to attentive staff like Alexa. However, the noise from events and thin walls made it tough to relax. The rooms need updates, and there were issues with reception service at times.
Rooms
6.0
The room itself was comfortable and clean, but it felt dated and lacked smart TVs or streaming services, which was disappointing. I noticed old furnishings and a need for maintenance.
Service
6.0
While most staff was friendly, I experienced some inconsistent service from reception. There were moments of attitude, especially when I needed assistance with transportation. Yet, staff like Alexa and Paola made dining enjoyable with their attentive service.
Location
9.0
The hotel is in a great location, close to excellent shopping centers and restaurants. I found it very convenient for exploring the area with inexpensive Uber rides.
Dining
8.0
The breakfast was a highlight, with great options, especially thanks to the excellent service from staff like Alexy who knew my preferences. Although meals were generally good, portions were often too large for me.
Facilities
6.0
The facilities were decent, but the spa experience was less than ideal with small treatment beds. The pool area could get noisy, especially during busy times, but overall the amenities met my needs.
Harry
United States of America,
October
2024
6.6/10
I had a mixed experience at the Hilton Garden Inn Cali Ciudad Jardin. While the location was great and the hotel felt clean, I did encounter some disappointing service issues. On the brighter side, the breakfast was quite good, thanks to attentive staff like Gabriel and Alexy, who really went out of their way to make meals enjoyable.
Rooms
6.0
The rooms were acceptable but had some maintenance issues. My room lacked a view, and I noticed some cleanliness concerns.
Service
7.0
Service was hit or miss. While some staff members like Gabriel and Alexy provided really good service, I experienced a lack of attentiveness from others, which was disappointing.
Location
9.0
The hotel is situated in a safe neighborhood near shopping centers and restaurants, which was very convenient for my stay.
Dining
8.0
Breakfast was enjoyable and well-prepared, with really good service from staff members who remembered my preferences.
Facilities
6.0
Facilities like room service and housekeeping were good, but some amenities in the room were lacking, like toiletries and clean towels.
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